CommunitySupport: Difference between revisions

Latest revision as of 13:46, 22 January 2019

Welcome

This site is made possible by (and for) the insightful community of users. This team supports that community in various, ever-changing ways.

There are many ways to participate in this project. Of course, submitting stories or commenting on them is the most obvious way to get involved. You can also submit ideas for new projects in Suggestions, or bugs and "feature requests" on the bug tracker on github.

If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the WhosWho or Team Pages. For example the Development Team can always use perl experience, and the Editors team are looking to expand their time zone coverage. If you have any questions or are not sure where to start you can send an email to suggestions (at) soylentnews.org.

Who we are

Community Support Team Main Page
nick	position	timezone
mrcoolbp	Leader	UTC-4 (EST/EDT)

Retired Members

Former members of the Community Support team that have lost their roles due to inactivity or retirement

Former members
nick	position	timezone
xlefay	Co-team leader	UTC+2 (CEST)

Documentation

This team:

Answers support and contact emails
Tracks and logs bugs and feature requests
Helps write static pages
Maintains the wiki and keeps general information up-to-date
Tracks volunteers and staff
Collects Suggestions
Administers social media sites

Goals for the future:

Utilize community feedback selecting suggestions for implementation
Investigate staff and community Communication Systems

Dependencies

Dependencies for this group include:

SN Mailboxes and forwards:
- admin@SN
- suggestions@SN
- social-media@SN
- mail is hosted on beryllium
IRC Bot
- !suggestion (currently de-activated)

Projects

Organize staff meetings
Migrate mailing list addresses to new @SN.org addresses
Develop process for becoming staff (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.)
Suggestions#IRC
Contact CmdrTaco via twitter?

@@ Line 1: / Line 1: @@
 ==Welcome==
-This site is made possible by, and for, the insightful community of users. There are many ways to participate. Of course, [http://soylentnews.org/submit.pl submitting stories] or commenting on them is the most obvious way to get involved. Further, you can submit [[Suggestions]] or even bugs you find and "feature requests" on the [https://github.com/SoylentNews/slashcode/issues bug tracker on github].
-If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the [[WhosWho]] or [[TeamPages|Team Pages]]. For example the [[Development|Development Team]] can always use good people. If you have any questions or are not sure where to start you can send an email to '''suggestions@soylentnews.org'''.
+This site is made possible by (and for) the insightful community of users. This team supports that community in various, ever-changing ways.
+There are many ways to participate in this project. Of course, [http://soylentnews.org/submit.pl submitting stories] or commenting on them is the most obvious way to get involved. You can also submit ideas for new projects in [[Suggestions]], or bugs and "feature requests" on the [https://github.com/SoylentNews/slashcode/issues bug tracker on github].
+If you'd like to get more closely involved by working with a team, you should contact them directly. Start at the [[WhosWho]] or [[TeamPages|Team Pages]]. For example the [[Development|Development Team]] can always use perl experience, and the [[Editors]] team are looking to expand their time zone coverage. If you have any questions or are not sure where to start you can send an email to '''suggestions (at) soylentnews.org'''.
+==Who we are==
+<section begin=whoarewe />
+{| class="wikitable" width="100%"
+!colspan="3"|'''[[CommunitySupport|Community Support Team Main Page]]'''
+|-
+| style="width: 20%; background-color: #f2f2f2;"|
+'''nick'''
+| style="width: 40%; background-color: #f2f2f2;"|
+'''position'''
+| style="width: 40%; background-color: #f2f2f2;"|
+'''timezone'''
+|-
+| [[User:mrcoolbp|mrcoolbp]]
+| Leader
+| UTC-4 (EST/EDT)
+|-
+|}
+<section end=whoarewe />
+==Retired Members==
+Former members of the Community Support team that have lost their roles due to inactivity or retirement
+{| class="wikitable" width="100%"
+!colspan="3"|'''[[CommunitySupport|Former members]]'''
+|-
+| style="width: 20%; background-color: #f2f2f2;"|
+'''nick'''
+| style="width: 40%; background-color: #f2f2f2;"|
+'''position'''
+| style="width: 40%; background-color: #f2f2f2;"|
+'''timezone'''
+|-
+| [[User:xlefay|xlefay]]
+| Co-team leader
+| UTC+2 (CEST)
+|-
+|}
 ==Documentation==
-Current responsibilities include:
+This team:
 *Answers support and contact emails
+*Tracks and logs bugs and feature requests
+*Helps write static pages
+*Maintains the wiki and keeps general information up-to-date
 *Tracks volunteers and staff
 *Collects [[Suggestions]]
+*Administers [[SocialMedia|social media sites]]
 Goals for the future:
 *Utilize community feedback selecting suggestions for implementation
-*Develop a system for turning volunteers into staff (see [[TodoList]]
+*Investigate staff and community '''[[CommunicationSystems|Communication Systems]]'''
-==ToDo==
+==Dependencies==
-*Staff
-**Get mailboxes for all staff (that want them)
+Dependencies for this group include:
-***mechanicjay has a working mailbox setup, we are testing and debugging
+*SN Mailboxes and forwards:
-**Migrate mailing list addresses to new @SN.org addresses
+**admin@SN
-***(after we decide on a permanent name)
+**suggestions@SN
-*Volunteers/Staff
+**social-media@SN
-**Outline difference between volunteer VS staff
+**mail is hosted on [[Soylent-services|beryllium]]
-**Develop process for becoming staff (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.)
+*IRC Bot
-**email and IRC "!suggestions" piped directly to wiki)
+**!suggestion (currently de-activated)
-*Clarify our stance on vulgarity in comments (ALL CAPS is preventing posting in some cases (filter) swears seem to work)(FAQ page?)
+==Projects==
+*Organize staff meetings
+*Migrate mailing list addresses to new @SN.org addresses
+*Develop [[NewStaff|process for becoming staff]] (get @SN.org email, get on mailing list, privileges, orientation booklet, etc.)
+* [[Suggestions#IRC]]
 *Contact CmdrTaco via twitter?
-==Depenencies==
-Dependencies for this group include:
+[[Category:Teams]]
-**SN Mailboxes and forwards:
+[[Category:Community support]]
-***admin@SN
-***suggestions@SN
-*IRC Bot
-**!suggestion